Educational Support Consultant

The Educational Support Consultant role is part of the ELT Consultants Team who work to support the Account management strategy for the Czech Republic. The team provides support by virtual prospecting and email-prospecting to schools in the country/area and speaking to key decision-makers across educational establishments.

The Educational Support Consultant will be responsible for the promotion and retention of our products and services through prospecting, placing evaluation materials, booking interactions for field-based colleagues and raising awareness and following up on events and exhibitions. This will be achieved via virtual communication and consistent with the division's strategic objections.

The Educational Support Consultant provides valuable support across OUP print and digital portfolio, promoting the value of our proposition.  They will also support our digital subscribers to enhance the customer experience.

The responsibilities of this position;

1. Make outbound consultative marketing calls to create and maintain relationships with customers in order to promote OUP offers.
2. Support customers for their decisions around the ELT portfolio.
3. Provide customers with inspection materials across the portfolio (Print and Digital) in order to meet business targets.
4. Make outbound consultative marketing calls supporting OUP CR’s product campaigns.
5. Keep the CRM (iTrack) database updated with any new information gathered during calls.
6. Collaborate with colleagues to improve working practices, attend regular 1-1, team meetings, and communication sessions; keep up to date by attending in-house briefings and conferences off site when requested.